Carol Newland Curriculum Vitae

60 Northlands Road, Southampton, SO15 2LH
Mobile: 07788991116
Fax: 023 8033 9711
Email: carol@c-changes.co.uk

Position: Independent consultant, trainer and coach

Areas of expertise: Management Development

• Executive coaching
• Mentoring
• NLP Certified Coach
• Self Managed Learning
• Team building
• Accelerated learning and learning to learn
• Course design, delivery and evaluation

Change Management

• Behavioural and cultural change
• NLP Master Practitioner

Strategy Development & Implementation

• Strategy development on wide range of issues including personal development, IIP
• Partnership working
• Strategy implementation
• Consensus building

Qualifications and Professional Bodies

Recent career history. Carol has over 10 years experience of change management. In a central strategic role within a leading local authority she has been involved in the design and implementation of large-scale change programmes. During the last 5 years she has concentrated on strategies relating to organisational culture, personal development, IIP and Best Value.

Style. Carol is passionate about helping people to become the best they can be and giving people choices in their lives, to learn, to grow and to reach their full potential. At the same time she is results-orientated and aims to make a direct impact on the success of the business. She is a skilled facilitator and trainer who brings innovation, creativity, passion and fun to her work. She is a strong team player.

Carol's current learning and development plan includes Self Managed Learning, a personal coach and a business coach.

Selected Major Achievements

• introduced an innovative personal development scheme including Self Managed Learning, mentoring, paperless 360° and competency-based appraisal
• provided training on learning to learn and personal development planning for all new staff
• facilitated organisational culture change including IIP, management competencies, core values, Best Value, communication strategies
• designed staff attitude surveys, analysed results and worked with staff and top management to produce agreed action plans
• designed and delivered training on learning to learn, leadership, presentation skills, team building, business planning, time and information management, accelerated learning, mind mapping, photoreading, listening and questioning skills, life/work balance, NLP
• established and ran an NLP practice group
• coached owners of small businesses, public sector management team members, senior managers
• introduced a Self Managed Learning scheme, trained set members and facilitated the set meetings.

Testimonials

Introduction to NLP - "I thought the course was excellent and would like to thank Carol for her help on the day. (I would like to see this course taken up to the next level). Very enjoyable day", accountant. "Everyone would gain from attending this course. It certainly left you feeling you wanted to find out more about it. I started putting some of the techniques learnt into practice straightaway. Excellent course". , accountant. "Thank you for introducing us to this powerful technique - you left me keen to know more!" , Community Safety Co-ordinator. "Engaging, innovative and extremely useful. I can't wait to put the ideas into practice", freelance training consultant

Personal Development Workshops - "Made you think about yourself and what you did or did not want out of work, life etc", clerical assistant. "Very well presented". Car park attendant. "Insights into learning habits, how to progress forwards if you want to", engineer. "Good use of tests/questionnaires etc. The handouts on each learning method are particularly useful, well presented", engineer. "It's great to know people genuinely care about your needs to develop", arts officer.

Work -Life Balance - "Very good, useful, though-provoking - lots to think about", HR adviser. "It helped me to recognise why I react to certain issues in the way that I do - quite enlightening. And also crystalised ideas for the future", Personnel officer. "Stimulating. I'm already excited by the prospect of developing my own goal setting programme. I can't wait to get started tomorrow!", Executive Officer. "The workshop gave me the opportunity to interact with others present in a light, fun atmosphere and made me think more clearly about my objectives" Business owner. "Enjoyable, involving, energising. I'm much clearer about what I want now", Business owner.