Listening and Coaching

We have a number of processes - one-to-one coaching sessions, small workshops and major training programmes. However, we are not in the business of imposing solutions! Rather we listen to what our clients require and find solutions for them. The solution is often not an "off the shelf" course, but one which is carefully tailored to your needs. Sometimes it will be something completely new. We provide what is most needed. If we cannot help we usually know someone who can and will put you in touch. See our strategic alliances.

Similarly when we run our training courses we begin by listening to what delegates want and will adjust what we do accordingly.

Our style in whatever we do is one of coaching. We focus on what our clients want. They want change and we coach to find out what change they really want (and need) and how they can achieve it. Our coaching philosophy runs through our consultancy, facilitation and training courses as well as our one-to-one coaching and group coaching.

Our coaching style has been heavily influenced by the ITS Coaching Certification Programme taught by Ian McDermott and Jan Elfline for ITS.

We recommend the following reading:

• Coaching for Performance, John Whitmore, Nicholas Brealey
• Co-Active Coaching, Laura Whitworth et al, Davies-Black Publishing
• Coaching - evoking Excellence in Others, James Flaherty, Butterworth-Heinemann
• The Inner Game of Work, Timothy Gallwey, Random House
• The Tao of Coaching, Max Landsberg, Harper Collins Publishers

"Good therapists, top sales people, effective executives and managers realise that listening encompasses far more understanding and far more power than is generally realised" - Michael McMaster